Concierge Service Center

Concierge Eligibility

Use the eCheck money System to Confirm a Client Has An Active Subscription:

If YES - Proceed with service request

If NO - Follow Steps Below:

1. Look up original policy start date.

2. Contact agent and inform them of the number of monthly past due subscriptions owed.

3. Re-send new subscription with a one time charge of the past due amount, plus the recurring $9.95/m.

RBRVS Explained

  • RBRVS – Resource-based relative value scale is the physician payment system used by the Centers for Medicare & Medicaid Services (CMS) and most other payers 
  • CPT Codes – Current Procedural Terminology (CPT) is a medical code set that is used to report medical, surgical and diagnostic procedures and services to entities such as physicians and health insurance companies

  • Diagnosis Codes – Healthcare codes used as a tool to group and identify diseases, disorders, symptoms, injuries and other reasons for patient/provider encounters

Provider Search

Select clients network to search below:

One Card:
HSP Gold Limited Benefits

If you received one card, this means you are on the HSP Gold Limited Network.  Search for HSP Gold Limited Network Providers here!

Two Cards:
HSP Gold + Specified Disease

If you received two cards, this means you are on the full HSP Gold + Specified Disease network. Search for HSP Gold + Specified Disease Providers here!

Prescriptions

Use the links below to confirm prescription pricing and availability:

Lookup prescription pricing and send to client

Verify drug availability: Call 888.962.0422

Send client info below, so they can enroll directly:

1.888.962.0422
https://www.lonestarrxassistance.com/our-program.html

Cost Plus